BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P3D REFRESH-INTERVAL:P3D CALSCALE:GREGORIAN BEGIN:VEVENT DTSTART:20250218T140000Z DTEND:20250218T153000Z X-MICROSOFT-CDO-ALLDAYEVENT:FALSE SUMMARY:Customer Service Development Training (3 day workshop) DESCRIPTION:Customer service is not just a department\, it's an attitude\, a culture\, and a commitment to excellence. It's with great pleasure that we extend to you an invitation to participate in a transformative Customer Service Development Program\, aimed at elevating the standards of service excellence within your organizations.\n\n\n\nDate: February 18th\, February 20th and February 25th\, 2025\n\nTime: 10:00 am - 11:30 am\n\nLocation: Bermuda Chamber of Commerce\n\n\n\nFacilitated by the esteemed Shawnette Somner of Motivate to Inspire\, this comprehensive program spans three invigorating days\, each brimming with invaluable insights and practical strategies to empower both leaders and employees in mastering the art of exceptional customer service.\n\n\n\nProgram Overview:\n\nDay 1:February 18\, 2025\n\nModule 1: Self Reflection - What do I bring to the workplace?\n\nModule 2: Personal and Workplace Challenges\n\nDay 2: February 20th\, 2025\n\nModule 3: Customer Service - How I can do my part to work with co-workers and customers.\n\nModule 4: There's no "I" in "team"\n\nDay 3: February 25\, 2025\n\nModule 5: It's Not your Business - respecting the owner's vision.\n\nModule 6: An Honest Day's Work for an Honest Day's Pay.\n\n\n\nEach module is meticulously crafted to provide a dynamic learning experience\, fostering active engagement through dialogue\, questions\, and shared experiences in a supportive and nurturing environment.\n\n\n\nTargeted Outcomes:\n\nImproved customer satisfaction\n\nEnhanced communication skills\n\nIncreased employee confidence\n\nEffective problem-solving abilities\n\nBetter understanding of customer needs\n\nReduced customer complaints\n\nIncreased employee engagement\n\nEnhanced team collaboration\n\nCustomer loyalty and retention\n\nAdaptability to change\n\n\n\nDon't miss this opportunity to invest in the growth and success of your organization by prioritizing exceptional customer service. Seats are limited! X-ALT-DESC;FMTTYPE=text/html:Customer service is not just a department\, it'\;s an attitude\, a culture\, and a commitment to excellence. It'\;s with great pleasure that we extend to you an invitation to participate in a transformative Customer Service Development Program\, aimed at elevating the standards of service excellence within your organizations.
\n
\nDate: \;February 18th\, February 20th and February 25th\, 2025
\nTime: 10:00 am - 11:30 am
\nLocation: Bermuda Chamber of Commerce
\n
\nFacilitated by the esteemed Shawnette Somner of Motivate to Inspire\, this comprehensive program spans three invigorating days\, each brimming with invaluable insights and practical strategies to empower both leaders and employees in mastering the art of exceptional customer service.
\n
\nProgram Overview:
\nDay 1:February 18\, 2025
\nModule 1: Self Reflection - What do I bring to the workplace?
\nModule 2: Personal and Workplace Challenges
\nDay 2: February 20th\, 2025
\nModule 3: Customer Service - How I can do my part to work with co-workers and customers.
\nModule 4: There'\;s no "\;I"\; in "\;team"\;
\nDay 3: February 25\, 2025
\nModule 5: It'\;s Not your Business - respecting the owner'\;s vision.
\nModule 6: An Honest Day'\;s Work for an Honest Day'\;s Pay.
\n
\nEach module is meticulously crafted to provide a dynamic learning experience\, fostering active engagement through dialogue\, questions\, and shared experiences in a supportive and nurturing environment.
\n
\nTargeted Outcomes:
\nImproved customer satisfaction
\nEnhanced communication skills
\nIncreased employee confidence
\nEffective problem-solving abilities
\nBetter understanding of customer needs
\nReduced customer complaints
\nIncreased employee engagement
\nEnhanced team collaboration
\nCustomer loyalty and retention
\nAdaptability to change
\n
\nDon'\;t miss this opportunity to invest in the growth and success of your organization by prioritizing exceptional customer service. Seats are limited!
\n \;
\n \; LOCATION:Bermuda Chamber of Commerce UID:e.3397.2163 SEQUENCE:3 DTSTAMP:20260403T155307Z URL:https://www.bermudachamber.bm/events/details/customer-service-development-training-3-day-workshop-02-18-2025-2163 END:VEVENT END:VCALENDAR